Gran Canaria
The Official Gran Canaria Tourist Website
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Gran Canaria

LEGAL NOTICE

By virtue of Law 34/2002, dated 11th July, regarding Information Services and E-Commerce, in accordance with Organic Law 15/1999, dated 13th December of Personal Data Protection (RDLOPD), and its Development Regulation by Royal Decree 1720/2007, dated 21st December, we announce the following:

 

www.grancanaria.com is an internet domain belonging to the "Gran Canaria Tourist Board" with tax number CIF P8500008A, and address at Calle Triana, 93, C.P. 35002 in Las Palmas de Gran Canaria, Las Palmas. Spain.

 

All contents, and the organization and selection of links of interest, have been selected and coordinated by the "Gran Canaria Tourist Board" with tax number CIF P8500008A. The total or partial reproduction of any content within this WEBSITE, without citing its origins or requesting specific permission, is strictly prohibited.

COOKIES POLICY

Drop down:

THIS LAYER IS LOCATED ON THE HOME PAGE AND SHOULD POP UP WHEN A PERSON CONNECTS UP FOR THE FIRST TIME

You are informed that this Web uses its own Cookies and those of third parties, which allow us to offer our services and to improve navigation. If you remain on this page, we assume that you have given your consent to and have accepted the uses we make of the cookies. You can obtain further information, or learn how to change your settings, at our Cookies Policy.

 

COOKIES POLICY

1.- Definition and function of cookies

A cookie is a file which is downloaded onto the user’s computer/smartphone/Tablet (device) when accessing certain websites, in order to store and recuperate information on navigation or navigational habits made on that particular device. Depending on the information it contains and the way the device is used, a user may be recognized. To learn more about cookies, "The Gran Canaria Tourist Board" invites you to access the following link: es.wikipedia.org/wiki/Cookie_%28inform%C3%A1tica%29.

 

 

2.- What kind of cookies do we use www.grancanaria.com

  • Our own Cookies: These are sent to the user’s terminal from a device or domain managed by the editor itself and from it is where services requested by the user are sent.
  • Third Party Cookies: These are sent to the user’s terminal from a device or domain that is not managed by the editor, but by a different entity that handles data obtained through cookies.
  • Session Cookies: These are cookies designed to collect and store data while the user is accessing a website.
  • Persistent Cookies: These are cookies in which data remains stored on the terminal and which may be accessed or handled for a certain period of time by the cookie manager, which may range from a few minutes to several years.
  • Analytical Cookies: These may be handled either by ourselves or by third parties, and they allow us to quantify user numbers to enable us to measure and analyse statistical data regarding the use made of services offered by users. To this end, they analyse your navigational habits on our website so as to improve the range of products and services we offer you.

 

3.- Desactivation, withdrawal or elimination of cookies.

Users may, at any time, permit, block or eliminate all cookies installed on their device through the settings options on their browser, in the event of you not allowing cookies to be installed on your computer, it is possible that you may not be able to access some of the sections on our website.

4.- Cookies used

"The Gran Canaria Tourist Board" use, on this website, the following cookies described below:

Analytical Cookies and Our Own Cookies

  • utma: This is used to count the number of times a user visits our website. It expires after 2 years.
  • utmz: This is used to find out how a user has come by the website. It expires after 6 months.
  • utmb: This is used to calculate the amount of time a user has spent on the website, for statistical purposes. It expires 30 minutes from the moment the user leaves the web.
  • utmc: This is used to calculate the amount of time a user has spent on the website, for statistical purposes. It expires when the session is over.
  • infCookie: This informs us whether the user has visualized the informative message regarding the use of cookies on the web. It expires after 5 years.
  • has_js: This lets us know if the user has enabled javascript on his browser settings. It expires when the browser is turned off.
  • SESS*: This is used to store the ID of the PHP session, this being * of a long alphanumeric value. It expires when the browser is turned off.
  • And cookies uploaded by both Google and Facebook when their plug-ins are being used.

Privacy Policy

Personal data protection.

Through the www.grancanaria.com website do not collate any personal details, neither do we pass them on to third parties, without your express knowledge.

1.- "Contact" Tab.

The "Contact" tab is conceived as an inbox for users, in which we request their personal details. Its purpose is to attend to any query, information, comments or requests, suggestions, complaints or thanks on the part of our users and to obtain statistical data related to them. Responses can be made via any multichannel means.

Any personal details facilitated by users through the "Contact" tab will be stored in a file, the property of "The Gran Canaria Tourist Board" with tax number CIF P8500008A

You may view your rights in point 7.

2.- "Accommodation", "Where to sleep" and "Create your own Holiday" Tabs

The aim of the "Accommodation" tab, like the "Where to sleep" and "Create your own Holiday" tabs, is to offer information to users concerning the different legal holiday tourist establishments on offer on the island. This tab leads us to the sub-tab "Accommodation Finder", through which we request the user’s "name" as personal data, with the purpose of him or her being able to access the accommodation finder, and to be redirected to the chosen accommodation’s website, and also to obtain statistical data on them.

Any personal details facilitated by users through the "Accommodation" section, will be stored in a file, the property of "the Gran Canaria Tourist Board" with tax number CIF P8500008A

You may view your rights in point 7.

3.- "Social Media" links.

The links belonging to "The Gran Canaria Tourist Board" that are used to redirect this website to other social media sites including Facebook, Twitter, Instagram, Google+ and Youtube, are there for users to gain direct access to them and to enable them to interact, express opinions, upload photos and/or videos, ideas, competitions and/or draws, and other comments related to this entity and to our services in general. "The Gran Canaria Tourist Board" is not liable for any comments expressed, or photos or videos published by the community of users, although it may see fit to veto, erase or eliminate any comments, photos or videos considered by us to be improper or out of place. Responses may be made via any multichannel means.

 

By virtue of Law 34/2002, dated 11th July, concerning Information Services and E-Commerce, and in accordance with Organic Law 15/1999, dated 13th December concerning Personal Data Protection (LOPD), and its Development Regulation, through which the right to information in data collation is regulated, the following extremes are hereby announced: any personal data given to us, or which we collect or publish,, will be placed in the historical file on our social network site, the holder and manager of which is "The Gran Canaria Tourist Board" with tax number CIF P8500008A, so as to be able to interact with our community of users, upload or publish any photographs, videos, comments, etc., on our Facebook, Instagram, Twitter, youtube, Flickr, Google+ profiles and on any other of the entity’s social media profiles. By virtue of art. 6 of the same legal text, your details may be passed on or dealt with in line with current law and the legal needs of the institution. We also inform you that the right to your personal image is recognized by article 18 of the EEC and bound by Law 1/1982, dated 5th May, regarding right of honour, personal and family privacy, and the image itself. If we don’t receive consent from you, we shall not be able to use the images for the purposes referred to. You are reminded, however, that we are just another profile on social media, so we duly recommend you read the privacy policy contained therein. You are informed that you may exert your access, opposition, rectification and cancellation rights, by attaching the relevant supporting document, to "The Gran Canaria Tourist Board" with tax number CIF P8500008A and address at Calle Triana, 93, C.P. 35002 in Las Palmas de Gran Canaria, Las Palmas. Spain; or through this social media site by private message, or alternatively by email at turismo@grancanaria.com

Any personal details facilitated by users through the "Social Media Links" section, will be stored in a file, the property of “the Gran Canaria Tourist Board” with tax number CIF P8500008A

 

You may view your rights in point 7.

4.- The "Professionals’Area" Link.

The purpose of the “Professionals’ Area” is to redirect users to the professional and business area at the "Gran Canaria Tourist Board", inform them of its different activities, and carry out a range of actions:

  1. "Third Party Suppliers Sign Up and Modification" which permits and/or informs of the various billing options for a Third Party with the Administration.
  2. "Contact" which collects users’ personal details, and whose purpose is to allow a query to be sent regarding any subject related to the information offered at "The Gran Canaria Tourist Board"
  3. Newsletter: "Would you like to keep up to date with the latest in the sector?" which collects users’ personal details, the purpose of which is to enable them to sign up to the Professional Bulletin and receive a Newsletter periodically containing market reports by Promotors on the island, arrival figures at the destination, sectorial publications as well as news of public announcements made by the Gran Canaria Tourist Board. Responses may be made via any multichannel means.
  4. "Tourism Establishments-Procedures" in this link, personal details are requested through PDF documents, to manage various Administration procedures related to this Link. In some of these procedures, personal details of contact persons are required, through which, whoever fills out or presents related documents, they declare that have received consent on the part of those persons referred to as “contact”.
  5. Any personal details facilitated by users through the "Social Media Links" section, will be stored in a file, the property of "the Gran Canaria Tourist Board" with tax number CIF P8500008A

 

Any personal details facilitated by users through the "Professional Area" section, will be stored in a file, the property of "the Gran Canaria Tourist Board"with tax number CIF P8500008A

You may view your rights in point 7.

5.- “Competitions and Draws” Link.

The purpose of this link is the manage the different competitions and draws made at certain times by the “Gran Canaria Tourist Board”.

By virtue of Law 34/2002, dated 11th July, concerning Information Services E-Commerce, and in accordance with Organic Law 15/1999, dated 13th December concerning Personal Data Protection (LOPD), and its Development Regulation, the following extremes are hereby announced: any personal data given to us or which are shared with us, or which we collect or publish, on the competition or draw will be placed in the historical file on our social network site, the holder and manager of which is “The Gran Canaria Tourist Board” with tax number CIF P8500008A, and whose purpose is to manage the whole competition or draw, promote the winners and participants therein, upload or publish any photographs on the social media profiles managed by the Board as well as on our own website.. By virtue of art. 6 of the same legal text, your details may be passed on or dealt with in line with current law and the legal needs of the institution. We also inform you that the right to your personal image is recognized by article 18 of the EEC and bound by Law 1/1982, dated 5th May regarding right of honour, personal and family privacy, and the image itself. You declare that you are of legal age. If you don’t accept the conditions mentioned above, you may not take part in the competition or draw. For more information, please go to the Competition or Draw Rules. You are informed that you may exert your access, opposition, rectification and cancellation rights, by attaching the relevant supporting document, to “The Gran Canaria Tourist Board” with tax number CIF P8500008A and address at Calle Triana, 93, C.P. 35002 in Las Palmas de Gran Canaria, Las Palmas. Spain; or through this social media site by private message, or alternatively by email at turismo@grancanaria.com

Any personal details facilitated by users through the “Professional Area” section, will be stored in a file, the property of “the Gran Canaria Tourist Board” with tax number CIF P8500008A

You can view your rights in point 7.

6.- “Blog” Tab

The “Blog” tag is available for clients and/or users to publish their own ideas and opinions on a range of subjects related to the organization. “The Gran Canaria Tourist Board” is not liable for any comments expressed by clients and/or users, and reserves the right to veto, erase or eliminate comments considered improper or out of place. Within this link is the following sub-link called: “Leave your comments here” with the purpose of attending to and responding to doubts or queries clients and/or users may have with regard to comments that appear in the “Blog”, as well as obtaining statistical data therein. Responses may be made via any multichannel means.

By virtue of Law 34/2002, dated 11th July, concerning Information Services and E-Commerce, and in accordance with Organic Law 15/1999, dated 13th December concerning Personal Data Protection (LOPD), and its Development Regulation. We inform you that any personal details you facilitate to us will be placed in an automated file, the holder of which is “The Gran Canaria Tourist Board” with tax number CIF P8500008A, who holds the consideration of File Manager. In virtue of content included in Art. 5 of the referred to law, I hereby authorize the file manager to handle the personal details I provide, whose the purpose is the integral management of our Blog, both online and offline. We inform you that we may communicate with you via any multichannel means. We also inform you that the right to your personal image is recognized by article 18 of the EEC and bound by Law 1/1982, dated 5th May, regarding right of honour, personal and family privacy, and the image itself. Users may interact, express opinions, ideas, share links, videos, images and other comments related to the organization, publications, its services and products. “The Gran Canaria Tourist Board” is not liable for any comments expressed, or any photos or videos published by the community of users, although it may decide to veto, erase or eliminate publications, photos and videos deemed to be improper or out of place. By virtue of art. 6 of the same legal text, your details may be passed on or dealt with in accordance with current law and the legal needs of the institution. You declare that your details are true. You are informed that you may exert your access, opposition, rectification and cancellation rights, by taking the relevant supporting document to Calle Triana, 93, C.P. 35002 in Las Palmas de Gran Canaria, Las Palmas. Spain.

Any personal details facilitated by users through the “Blog” tag, will be stored in a file, the property of “the Gran Canaria Tourist Board” with tax number CIF P8500008A

You can view your rights in point 7.

7.-Access, opposition, rectification and cancellation rights.

You are informed that you can exert your access, opposition, rectification and cancellation rights, by bringing the relevant supporting document to “The Gran Canaria Tourist Board” with tax number CIF P8500008A at Calle Triana, 93, CP 35002 de Las Palmas de Gran Canaria, Las Palmas. Spain.

8.- Collation of statistical data.

This website neither collates nor stores visitors’ personal data without being given their prior consent.

Personal data is only used to offer you the best service possible on this website, and for the purpose of facilitating its use, it analyzes the number of pages visited, the number of visits made, as well as the activities of different users on the website and their frequency of use.

To this end, we use the statistical data provided by the Internet Service Provider of www.grancanaria.com

With this information we analyze the frequency of use of “The Gran Canaria Tourist Board” website through connection data, and the most frequently visited sections therein. “The Gran Canaria Tourist Board” uses cookies to collect information about its users from its website and registers their IP addresses.

We also inform you that we may collect an IP for the English version of the website, where a monitoring pixel is inserted into the source code, to be able to monitor the user’s navigational habits.

9.- Links.

This privacy policy applies to the www.grancanaria.com website only. It is not guaranteed when users access links from different Social Media sites to this website, nor when they access links from this website to other websites or social media sites.

10.- Links to other Websites.

This privacy policy applies to the www.grancanaria.com website only. It is not guaranteed on other websites or webpages that can be accessed from www.grancanaria.com.